Are orders shipping on-time?

Colleen Updated by Colleen

Yes! Our factories are open and operating. We are shipping all orders on-time. Your products should arrive within seven business days.

Please be aware, while our factory is building and processing your mattress in our normal timeframe, FedEx is being impacted by heavier than normal volumes and absenteeism due to illness. As a result, delays in the availability of tracking information and in traditional ship times are being impacted in some locations. These factors are impacting all direct-to-consumer commerce, not just Bear Mattress, and are beyond our ability to control or forecast.

We appreciate your patience and understanding during these times.

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