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My furniture has a tear or structural damage. What are the next steps to repair my item?

If the furniture has a tear caused by an accident or structural/mechanical damage from normal use, please contact Extend’s Customer Care team in the Extend Claims Portal (https://customers.extend.com/) or via phone at 877-248-7707. We will review your claim and work with you to dispatch a servicer to repair your damaged furniture.

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If the furniture is irreparable, will Extend replace my item?

What are the benefits of an Extend Protection Plan?

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