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How can I return my accessories (weighted blanket, protector, encasement, pillow)?

Colleen Updated by Colleen

This policy applies only to purchases made AFTER January 1, 2022.

You have 30-nights to return any accessory from the date of delivery. Returns are free of charge. Limit two returns per item, per customer, household, customer and/or delivery address.

Returns are made easy with the Bear returns portal. Simply go to returns portal, and use your order number and zip code to start your return process.

Your order number is a 5–6 digit number found on your Order confirmation email.

Only the weighted blanket, protector, encasement, and pillows can be shipped back and returned via the Bear's returns portal.

If you need to return a mattress, please send us an email with your name and order number.

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