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How can I return my accessory (weighted blanket, protector, encasement, pillow)?

Colleen Updated by Colleen

Returns are made easy with the Bear returns portal. Simply go to returns portal, and use your order number and zip code to start your return process.

Your order number is a 5–6 digit number found on your Order confirmation email.

Return shipping is at the customer's expense. You must ship the item(s) back to us within 100 nights. Absolutely no refunds or returns will be granted after 100 nights. Your return time-frame begins based on the delivery confirmation date.

Only the weighted blanket, protector, encasement, and pillows can be shipped back and returned via the Bear's returns portal.

If you need to return a mattress or furniture, please send us an email with your name and order number.

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