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Mattress Trial & Exchanges

Can I exchange my mattress?

You have 365 nights to exchange your mattress from the date of delivery. Only one return or exchange of any mattress per customer, household, and/or delivery address. If you would like to exchange yo…

Updated 5 days ago by Colleen

How does the 365-Night Risk-Free Mattress Trial work?

After you receive your mattress from Bear, you can sleep on it up to 365 nights before you decide whether or not you love it. If you’re not completely satisfied, email returns@bearmattress.com before…

Updated 5 days ago by Steven

Why am I required to try the mattresses for at least 30 days?

Just like new leather shoes or a fresh pair of jeans, a mattress has a break-in period. The materials of the mattress need some time to conform to your body. Plus, your body may be used to sleeping o…

Erika Lang
Updated 5 days ago by Erika Lang
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