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Can I make any delivery changes after my purchase?

To make any changes to your delivery, please sign up for FedEx Delivery Manager. This free membership allows you to request vacation holds or request the package to be held at a local FedEx facility…

Harry Wolansky
Updated 5 months ago by Harry Wolansky

Does someone need to be home or sign for the delivery?

FedEx will drop off the mattress and other Bear products where you typically receive your packages. No signature is required and no one is required to be home at the time of delivery. If you would li…

Updated 6 months ago by Meagan

How big is the box that the mattress ships in?

Your mattress will arrive in a box that is 40x20x20", roughly the size of a mini-fridge.

Updated 7 months ago by Colleen

How is the Bear Adjustable Base packaged for shipping?

The Adjustable Base is flat packed and comes in two boxes. Assembly is simple and can be done in about 15 minutes.

Updated 6 months ago by Steven

How is the Bear Foundation packaged for shipping?

The Bear Foundation is packed flat. Assembly is easy and can be snapped together without the use of tools. Watch the assembly video here.

Updated 7 months ago by Colleen

How much is shipping?

Shipping is free to the US lower 48 states. Shipping a mattress or bed base to, Alaska, or Hawaii is an additional $100 USD, and shipping an accessory is an additional $25 USD. Shipping to Alaska or…

Updated 2 weeks ago by Colleen

I ordered multiple items. Will they arrive at the same time?

Bear products ship from multiple facilities across the United States. If your order includes multiple items, then you may receive separate deliveries on different days. Be sure to check your Order St…

Updated 5 months ago by Colleen

When can I expect my delivery to arrive?

Our products normally ship in 1 – 5 business days. Products ship from different facilities throughout the United States, so products in your order may arrive on different days. Hybrid Mattress Shippi…

Updated 4 months ago by Steven
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