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Can I make any delivery changes after my purchase?

We get it, people make mistakes when ordering things online. We kindly ask customers to make sure their order information is accurate; including the items you bought as well as the shipping address.…

Updated 2 years ago

Does someone need to be home or sign for the delivery?

We offer two delivery options for your convenience. Fedex Ground. FedEx will drop off the mattress and other Bear products where you typically receive your packages. If you select Fedex Ground, then…

Erika Lang
Updated 2 years ago by Erika Lang

How Can I Track My Order?

As soon as you complete your order, our online processing system will send you the order confirmation that will include your order number and a link to your order status page. If any of the informati…

Updated 1 year ago by Steven

How big is the box that the mattress ships in?

Your mattress will arrive in a box that is 40x20x20", roughly the size of a mini-fridge.

Updated 3 years ago

How is the Bear Adjustable Flex Bed packaged for shipping?

The Adjustable Flex Bed is flat packed and comes in two boxes. Assembly is simple and can be done in about 15 minutes.

Updated 2 years ago by Steven

How is the Bear Foundation packaged for shipping?

The Bear Foundation is packed flat. Assembly is easy and can be snapped together without the use of tools. Watch the assembly video here.

Updated 3 years ago

How much is shipping?

Shipping is free to the US lower 48 states. Additional fees may apply for shipping to Alaska or Hawaii. Shipping to Alaska or Hawaii is non-refundable.

Updated 2 years ago

I ordered multiple items. Will they arrive at the same time?

Bear products ship from multiple facilities across the United States. If your order includes multiple items, then you may receive separate deliveries on different days. Be sure to check your Order St…

Updated 2 years ago

When can I expect my delivery to arrive?

Our products normally ship in 3 – 10 business days. Products ship from different facilities throughout the United States, so products in your order may arrive on different days. Please note that FedE…

Updated 2 years ago by Steven
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