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Returns

Can I try a Bear mattress in a store before purchasing?

You can try our mattresses in the comfort of your own home for 365 nights, risk-free! This policy applies only to purchases made AFTER January 1, 2022. If you don't love it, we will take care of the…

Colleen
Updated 2 days ago by Colleen

Does it cost me anything to return a Mattress?

No! There are no 'restocking' or 'process and handling' fees with any Bear mattress return. It is completely on us! If you wish to return an unopened mattress, we will require the promotional product…

Colleen
Updated 9 months ago by Colleen

Does the Bear Pillow come with a Risk-Free Trial?

This policy applies only to purchases made AFTER January 1, 2022. You have 30-nights to return any accessory from the date of delivery. To start your return, simply access Bear's return portal with y…

Steven
Updated 1 day ago by Steven

How can I return an Adjustable Base?

The Bear Adjustable Base is a final sale product and cannot be returned for a refund.

Colleen
Updated 5 days ago by Colleen

How can I return my accessories (weighted blanket, protector, encasement, pillow)?

This policy applies only to purchases made AFTER January 1, 2022.. You have 30-nights to return any accessory from the date of delivery. Returns are free of charge. Limit two returns per item, per cu…

Colleen
Updated 2 days ago by Colleen

How can I return my bed base?

This policy applies only to purchases made AFTER January 1, 2022. All bed bases (including, but not limited to, Adjustable Flex Bed, Platform Bed, Bear Foundation, Bear Frame, and Universal Bed Frame…

Colleen
Updated 2 days ago by Colleen

How can I return my mattress?

This policy applies only to purchases made AFTER January 1, 2022. If you'd like to initiate a return, please email us at returns@bearmattress.com. You may request a return a mattress after sleeping o…

Colleen
Updated 2 days ago by Colleen

What does Bear do with the mattress returns?

Whenever possible we donate your gently used mattress to a local charitable organization. We prefer to donate to those in need whenever possible instead of having them hauled away to a local landfill…

Colleen
Updated 1 year ago by Colleen
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