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Returns

Does it cost me anything to return a Mattress?

No! There are no 'restocking' or 'process and handling' fees with any Bear mattress return. It is completely on us!

Colleen
Updated 2 months ago by Colleen

Does the Bear Pillow come with a Risk-Free Trial?

No. Return shipping is at the customers expense. You must ship the pillow back to us within 100 nights. Read more about our return policy.

Steven
Updated 3 weeks ago by Steven

How can I return an Adjustable Base?

The Bear Adjustable Base is a final sale product and cannot be returned for a refund.

Colleen
Updated 2 months ago by Colleen

How can I return my Foundation?

Please call us at 844-311-0035. You have 100 nights from the time of delivery to request a return of your Bear Foundation. We need to verify the removal of the product from the home prior to any refu…

Colleen
Updated 2 months ago by Colleen

How can I return my accessory (weighted blanket, protector, encasement, topper, pillow)?

We will offer a 100 night trial on all accessories (weighted blanket, protector, encasement, topper, and pillow). If you are not completely satisfied, you can ship it back to us for a refund. We kind…

Colleen
Updated 2 weeks ago by Colleen

How can I return my mattress?

If you'd like to initiate a return, please email us at returns@bearmattress.com. You may request a return a mattress after sleeping on it between 30 and 100 nights. We do require you to try it for 30…

Colleen
Updated 2 weeks ago by Colleen

Is Bear Mattress in any stores? Can I try it before I purchase?

You can try our mattresses in the comfort of your own home for 100 nights, risk-free! If you don't love it, we will take care of the removal and refunded 100% of your money. If you are in the New Jer…

Colleen
Updated 1 month ago by Colleen

What do you do with the mattress returns?

Whenever possible we donate your gently used mattress to a local charitable organization. We prefer to donate to those in need whenever possible instead of having them hauled away to a local landfill…

Colleen
Updated 2 months ago by Colleen
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