+1-844-311-0035Help Center
Set Up & Care
Learn how to set up and care for your Bear Product. Includes cleaning instructions, mattress and adjustable base set up, and what to rest your mattress on.
Payment & Financing
Learn about payment and financing options. Includes information about taxes, discount codes (for military, first responders, or healthcare professionals), and ID.me qualifications.
Shipping & Delivery
Learn about shipping from Bear. Includes information about delivery times and changes, packaging, shipping prices, COVID safety, and shipping locations.
Returns, Exchanges, & Trials
Learn more about warranties, trials, exchanges, and returns. Includes information about our 100 night risk-free trial and return costs.
Bear Product Info
Learn about our Bear Mattresses, accessories, and bed bases. Includes information about fiberglass, smell/off-gas, firmness, weights and weight capacities, thickness, and Sleep Recovery Technology.
