After you receive your mattress from Bear, you can sleep on it up to 120 nights before you decide whether or not you love it. If you’re not completely satisfied, email returns@bearmattress.com before the 120th night and we’ll arrange for someone to come pick up the mattress and refund your money, in full. You don’t pay any fees.
We do know that while your Bear mattress is good to go from the start, an adjustment period may be needed for some people which is why we ask customers to try the mattress for at least 30 nights.
The 120-night mattress trial begins on the date the mattress is delivered to your address and is based on the FedEx tracking data.
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