Our Sleep Specialists are available via chat, phone, and email Monday through Friday from 10 AM to 6 PM Eastern Time. On weekends, our team is available via chat and email only from 10 AM to 6 PM Eastern Time.
For the fastest assistance, we generally recommend reaching out by email first so our team can properly review your order details and provide the most accurate support possible.
You may visit our Contact Us Page to see if your question might be answered there, or reach out to our Sleep Specialists through one of the channels below.
Email: support@bearmattress.com
Call us toll-free: : 844-311-0035
- Chat with a live Sleep Specialist's by clicking the speech bubble at the bottom right of your scre
** We're closed on New Year's Day, Fourth of July, Thanksgiving Day, and Christmas Day.
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